Important Notes
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- Customers under the age of 16 must obtain the consent of a parent or guardian before contacting us.
- Responses to the information you submit will be provided by the appropriate department within our company. However, for inquiries regarding our group companies, please note that we may share the information you provide with the relevant group company, which may then respond to you directly.
- Inquiries received on Saturdays, Sundays, public holidays, during Golden Week (April 29–May 5), or during the year-end/New Year holidays (December 29–January 4) will be handled from the next business day onward.
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